Cobweb Media Ltd. ("We") are committed to protecting and respecting your privacy.
This policy (together with our terms & conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. We keep certain basic information when you visit our website and recognise the importance of keeping that information secure and letting you know what we will do with it.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Cobweb Media Ltd. of Worting House, Church Lane, Basingstoke, Hampshire, RG23 8PX (registration number 07679756).
This policy only applies to our site. If you leave our site via a link or otherwise, you will be subject to the policy of that website provider. We have no control over that policy or the terms of the website and you should check their policy before continuing to access the site.
Information we may collect from you
We may collect and process the data you provide through the forms on our website cobwebmedia.co.uk (our site) or when you subscribe to one of our mailing lists. We may also retain personal data provided at the time of requesting further information (via email, online form, in person, or over the phone) relating to any of our products or services. We may also keep a record of general correspondence should you contact us by any of the above methods.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them. And we may ask you for information when you report a problem with our site.
Typically we will request personal information such as: Name/s, phone number, email address and notes relating to the nature of any enquiry.
Details of your visits to our site including, but not limited to, traffic data, location data, weblogs, operating system, browser usage and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
IP addresses and cookies
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual and we will not collect personal information in this way.
We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
- To estimate our audience size and usage pattern.
- To store information about your preferences, and so allow us to customise our site according to your individual interests.
- To speed up your searches.
- To recognise you when you return to our site.
Uses made of the information
We use information held about you in the following ways:
- To ensure that content from our site is presented in the most effective manner for you and for your computer.
- To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
- To carry out our obligations arising from any contracts entered into between you and us.
- To allow you to participate in interactive features of our service, when you choose to do so.
- To inform you of important industry changes or information surrounding products or services relating to either current or past contracts entered into between you and us.
- To notify you about changes to our service.
Any personal data we collect will be handled responsibly. We will never sell your data to third party companies or send unsolicited marketing emails.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by contacting us at Cobweb Media Ltd, Worting House, Church Lane, Basingstoke, Hampshire, RG23 8PX.
At any time should you wish to unsubscribe from our email mailing list you may do so via the Unsubscribe link found on such correspondence. You may also unsubscribe by contacting us by phone on 01256 881637, via email at firstname.lastname@example.org or by writing to the address above.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee to meet our costs in providing you with details of the information we hold about you.